Every photograph looked at the same way
Plenty of work arrives as pictures: a technician's photographs from a site visit, images attached to a claim, a batch of shots from a line. Somebody is meant to look at all of them against a standard, and in practice they look at what they can before the day runs out.
The photographs arrive in a folder, a hundred at a time, and the person reviewing them gets through them at the speed of a person. Attention drops across a batch, the standard drifts between reviewers, and what gets written down is a verdict with no trace of which image produced it.
- We agree what the standard actually is in visual terms, with examples of a pass, a fail and a case reasonable people argue about.
- It reads every image against that standard rather than sampling the batch.
- It marks the region of the image a judgement came from, so the finding is inspectable rather than asserted.
- It separates what it is confident about from what it is not, and the uncertain ones go to a person by design.
- It is measured against images your own reviewers have already judged, before it is trusted on new ones.
- A judgement per image, on the same standard, with the region it came from marked
- The batch sorted so a reviewer opens the ones that need a human first
- Uncertain cases raised as uncertain instead of resolved quietly
- A record of what was judged, when, and on what basis
It does not sign off. Where the judgement carries a consequence for somebody, a claim refused or a batch rejected, it prepares the case and a person decides it.
- Site, asset and property photographs checked against a condition standard
- Claim and damage images sorted before an assessor opens them
- Production and packaging images checked against the specification
Monitoring and early warning
Something reading everything that arrives, so the one item you need to see today reaches you.
Record matching and reconciliation
The same thing, recorded four different ways in four systems, recognised as one thing.
Research and due diligence
The read-everything part of a decision, finished before the meeting starts.
Knowledge capture
What the people who have been there twenty years know, written down before they leave.
Tell us the decision you want to fix
One call, no deck. We will tell you whether this is something we can build for you, and if it is not, we will say that too.