An assistant that only knows what your company knows
The answer is usually written down somewhere already, in contracts, procedures, tickets, specifications and the wiki nobody has opened in years. What is missing is a way to ask. An assistant grounded in that material answers out of it rather than out of the internet, and shows you the record it used so you can check it.
Somebody asks a colleague, because search returns forty documents and none of them is obviously the current one. The colleague answers from memory, which is usually right and occasionally a year out of date. The people who get asked most are the ones whose time is worth the most, and nothing that gets answered this way ever gets written down.
- We connect the places the material actually lives rather than asking anyone to move it somewhere new.
- It reads the current version and knows when a document was superseded, so the answer is not the procedure from two revisions ago.
- It answers in the words of your own material and cites the record it used, down to the passage.
- It inherits the permissions the source systems already enforce, so somebody who cannot open a file does not get its contents back in an answer.
- Where the material does not hold the answer, it says so instead of producing one.
- An answer with the source attached, so it can be checked in one click
- The same answer for everyone who asks, from the version that is current today
- A view of what people are asking and where the material is thin
- No new place to file anything: it reads what you already have
It answers from your material and does not improvise beyond it. Where the documents are contradictory or silent, it says which and stops rather than choosing for you.
- A support desk answering from the current procedure rather than the one somebody remembers
- New staff asking what they would otherwise queue at a colleague's desk to ask
- A customer-facing assistant held to what that customer is allowed to see
Document and data extraction
Invoice parsing, contracts, archives: anything that arrives as a document, turned into records you can query and check.
Drafting and document generation
The first draft written for you, from your own material, in the form your work actually takes.
Scoring and evaluation at scale
The rubric you already use, applied to every case rather than to a handful of them.
Call, meeting and video intelligence
Recordings that become something you can search and score, rather than an hour of audio to sit through.
Tell us the decision you want to fix
One call, no deck. We will tell you whether this is something we can build for you, and if it is not, we will say that too.